“You can’t do your scheduled maintenance as planned, we’ve got a Champions League match”. This was the message on my phone a couple of months back. “OK”, I thought. “We’ll change the days we’re on site”. It really wasn’t an issue – we simply worked Tuesday, Thursday, Friday and missed out the Wednesday.
A non-story you say? Well yes, it is. Because my team offers this flexibility. We see it as our job to support you, not for you to fit in with us.
Another example is when the stadium ventilation developed a fault and there was a big event on two days later. The Macair engineers worked overnight to fix the problem. We really are there when you need us.
As my boss likes to say, “We’re the premier league facilities team. Blow your whistle and it’s game on!”
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